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A Smarter Approach to Mobile Device Management

Posted by on May 12, 2014 in Blog, Mobile, Productivity

Source: intomobile.com More people today are adopting personal mobile devices, like smartphones and tablets, for business purposes. Such devices, coupled with greater Wi-Fi accessibility and cloud services, have empowered us with the ability to access data and do business from practically anywhere at anytime. With how “mobile” these personal devices are able to make their employees, many small-to-medium sized business owners have embraced the BYOD (Bring-Your-Own-Device) revolution. As far as the benefits, BYOD boasts increased employee productivity, enhanced services to customers/clients and better overall customer and employee satisfaction. But what about the potential consequences associated with this mobility revolution? Are small business owners doing enough preemptive planning to address potential risks that could arise with the use of BYOD devices? Mobile Device Management – Questions Every SMB Should Ask First, it is important that small business owners honestly assess whether their systems, networks, data and overall infrastructure are ready for the use of an array of mobile devices. Once it is firmly established that both internal IT and components in the cloud are prepared for BYOD, solutions should then be put into practice that are concurrent with terms of use policies or any guidelines pertaining to remote/telecommute workers or the sharing of sensitive data. The following questions should be...

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How Cloud Computing Can Build Your Business

Posted by on May 6, 2014 in Blog, Cloud Services, Productivity

There has been a lot of talk lately about Cloud Computing and its ability to put small to midsize businesses (SMBs) and start-ups on a level playing field with large global enterprises. Can this be substantiated or is it a load of trendy hype to push SMBs to cloud-based solutions? As a Managed Service Provider, we believe in the ability of the Cloud to help grow businesses, regardless of their size. As firm believers, we’d like to substantiate all this talk about the benefits of the Cloud and that’s why we’ve compiled this breakdown of how businesses can harness their power to boost their profitability. The Convenience Factor It once took smaller companies and start-ups weeks to launch and configure their own IT infrastructure. Doing so also required a ton of overhead costs. Today’s cloud technology provides the benefits of this very same infrastructure but on an as needed and on-demand basis and now SMBs can build a technology infrastructure for themselves online in less than a minute. Pretty handy, right? For example, a smaller agency that provides apps for its clients, can turn to a Platform-as-a-Service (PaaS) cloud provider. A PaaS provides companies an environment that enables them to more easily host and deploy apps. They do this...

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Have You Outgrown Your Break/Fix IT Support?

Posted by on Mar 31, 2014 in Blog, Managed Services, Productivity

Source: whoishostingthis.com The success and innovation of your company is strongly correlated to the quality and availability of your IT solution. Therefore, if your business is still relying on a break/fix model of IT support, you are not only failing to identify the root of your technology problems but you are also hindering your business’ growth and success. In this article we will discuss how you can tell if you have outgrown your break/fix IT solution and why you should look to Managed IT Services to help your business reach new heights. What is break/fix support? Break/fix is when you deal with your technology needs on an emergency “as needed” basis. Meaning, something breaks and you call someone to come and fix the problem. More often than not, this type of support is a Band-Aid solution that doesn’t get rid of the problem, but rather masks it until it breaks again down the line and the cycle begins again. One of the biggest problems with break/fix and the companies who offer this type of IT support is that they make money when there is a problem with your technology. In order for them to continue getting business, they need to ensure that your problem will reoccur so they can...

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Internal vs Outsourced IT: Why Not Have Both?

Posted by on Mar 24, 2014 in Blog, Managed Services, Productivity

Image source: Supply Chain Retails If you believe your business needs to choose between internal IT and outsourcing your technology needs to a third party provider, think again! In this article we will discuss how your business can increase the productivity of your internal IT team by supplementing it with outsourced IT support. Have the Best of Both Worlds! For any business today, their success is often attributed to the strength and expertise of their IT team. For this reason, many businesses are unsure of whether to staff an internal IT team or to outsource this support entirely. For those businesses who already have an internal team, there is no doubt that your IT team has a strong knowledge of the technological needs of your organization. However, with the velocity of technological advancements and their ever-evolving components, it is difficult for one or two individuals to stay on top of it all and this is where outsourcing can be an asset. How Do I Start? Audit Talents and Tools. Take note of the expertise of your current team and the tools they are competent to work with. Compare these skills against today’s technology tools, tasks and roles. This will also help you to uncover any weaknesses that can be...

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Selling Managed Services to the CFO

Posted by on Mar 17, 2014 in Blog, Managed Services, Productivity

Image source: theguardian Since Chief Financial Officers (CFOs) are becoming more and more involved in the decision making process of whether or not to outsource IT, I thought it would be a good idea to discuss ways a Chief Information Officer (CIO) or a member of the executive team could successfully prepare to present the idea of outsourcing IT to their financial counterparts. In order to gain some insight about the type of questions and concerns a CFO would have about outsourcing IT functions to a third party provider, I was able to ask Intega IT’s very own CFO, Maryline Cauvier. As the former CFO and CEO of Code Inc., she is all too familiar with the question of whether or not to outsource IT functions and when asked about what would influence her decision, she explains it is all about “minimizing the risk”. Do the benefits and the costs coincide? When asked if reducing costs would be the only reason to outsource IT, she explained that although building the bottom line was important, it was not the be all and end all of her decision making process. She explained that CFOs will want to know whether or not the costs coincide with the benefits of outsourcing IT functions....

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Life Hacks: Customize Default Settings in Word

Posted by on Feb 24, 2014 in Blog, Office 365, Productivity, Word

For as long as I can remember, I have been using Microsoft Word to create documents and I have always been happy with the application and how it works. However, the one thing I always found myself doing was having to change the font and the spacing when beginning a new document. Although this was not a huge deal, it was a little annoying to have to do every time. It was only recently that it was brought to my attention that you can change the default settings so that every time you open a new document your changes remain the same. I thought this was so awesome and a real time saver that it should be shared! So in order to help you save a little time, here is how you can change your default settings to get started on your documents right away! Change the Normal Template FONT Right click anywhere in your document. Click “Font”. You will be brought to the menu where you can pick the font, the font style, the size, the colour and any effects you would like to include. Choose the settings that you would like and when you are finished you will click on “Set as Default”. You will be prompted...

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